Contact Us
We are here to help you 24 hours a day, 7 days a week. Reach out to us anytime.
How to Reach Us
You can contact the Dragon Tiger Club support team through any of the following methods. Choose the one that is most convenient for you.
Live Chat
Available in the AppFastest way to get help. Response within 5 to 15 minutes.
Response within 24 to 48 hours.
Response within 5 to 30 minutes during business hours.
Send Us a Message
Fill in the form below and our support team will get back to you as soon as possible.
What We Can Help With
Our support team is trained to help you with a wide range of issues. Here are the most common reasons players contact us.
- Account login and password reset
- Deposit not showing in wallet
- Withdrawal delayed or not received
- Bonus and reward queries
- Game not loading or crashing
- Account blocked or suspended
- OTP not received during registration
- General questions and feedback
Before You Contact Us
Before reaching out to our support team, you may find a quick answer in the following places. This can save you time and get you a faster solution.
Check These First
- Visit our Homepage for general information about the app
- Read the FAQ section on the homepage for common questions
- Check the Troubleshooting section for download and install issues
- Look in the app help section for account and game related questions
Frequently Asked Questions
How do I contact Dragon Tiger Club support?
You can contact support through Live Chat inside the app, WhatsApp, or by sending an email to support@3ptdragontigerclub.com. Live Chat is the fastest option and is available 24 hours a day.
How long does support take to respond?
Live Chat responses usually come within 5 to 15 minutes. WhatsApp responses take 5 to 30 minutes during business hours. Email responses are sent within 24 to 48 hours.
What should I do if my withdrawal is delayed?
If your withdrawal has not arrived within 1 hour, contact the support team through Live Chat or WhatsApp. Keep your withdrawal details and a screenshot ready to share with the support agent.
Can I change my registered phone number or email?
Yes. Contact the support team and request the change. You may be asked to verify your identity before the change is made for security reasons.
What information should I provide when contacting support?
Always provide your registered phone number or email, a clear description of the issue, and any screenshots if available. This helps the support team resolve your issue faster.